Privacy Policy &
Data Protection Framework
At InfozySMS, trust is our currency. This document outlines how we collect, encrypt, and manage your data across our Security, GPS, and IoT infrastructure.
Last Updated: January 13, 2026
1. Introduction
InfozySMS ("we," "our," or "us") provides critical security infrastructure including GPS Tracking, Biometric Access Control, CCTV Surveillance, and IoT Automation. We understand that by using our services, you are entrusting us with sensitive operational and personal data.
This Privacy Policy explains what information we collect, how we use it to provide our services, and the strict security measures we employ to protect it. By using our website and services, you agree to the practices described in this policy.
2. Information We Collect
To provide accurate tracking and security services, we collect several types of data:
A. Personal Identification Data
Name, email address, phone number, and physical address provided during account registration or consultation requests.
B. Operational & Location Data (GPS)
For our GPS tracking clients, we collect real-time geo-location data, vehicle speed, routes history, and engine diagnostics. This data is transmitted via LoRaWAN/GSM and stored on secure servers for your access.
C. Surveillance & Biometric Data
For CCTV and Access Control clients, we may process video feeds, facial recognition templates, or fingerprint hashes strictly for the purpose of authorized facility access. We do not sell this data to third parties.
3. How We Use Your Data
- Service Provision: To activate tracking devices, enable remote locking systems, and provide real-time alerts.
- Emergency Response: To provide precise location data to emergency services (police/ambulance) if an SOS alarm is triggered.
- System Improvement: Aggregated, anonymized data is used to improve our AI threat detection algorithms.
- Communication: To send maintenance alerts, subscription renewals, and security patches.
4. Security & Encryption
We employ military-grade encryption protocols to ensure your security data remains private.
Data at Rest
All database records are encrypted using AES-256 standards.
Data in Transit
Communications between devices and our cloud servers are protected via SSL/TLS 1.3.
Access Control
Strict Role-Based Access Control (RBAC) ensures only authorized personnel manage your system.
24/7 Monitoring
Automated threat detection systems constantly monitor our servers for intrusion attempts.
5. Third-Party Sharing
InfozySMS operates on a strict non-disclosure basis. We DO NOT share, sell, or rent your personal information to marketers or advertisers.
Data is shared only in the following legal circumstances:
- Legal Compliance: If required by Indian Law Enforcement Agencies via a valid court order (e.g., footage for criminal investigation).
- Infrastructure Partners: With trusted cloud providers (like AWS or Azure) solely for hosting data, bound by strict NDAs.
6. Your Data Rights
You have the right to:
- Access all personal data and tracking history we hold about you.
- Request permanent deletion of your data (subject to legal retention periods).
- Request corrections to any inaccurate information.
- Download your data logs in a standard format (CSV/PDF).
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, such as keeping you logged into the tracking dashboard and remembering your viewing preferences. We do not use third-party advertising cookies on our dashboard.
8. Changes to this Policy
We may update our Privacy Policy from time to time to reflect changes in technology or law. We will notify you of any significant changes via email or a prominent notice on our dashboard.
Privacy Concerns?
If you have questions about how we handle your GPS logs, camera feeds, or personal data, our Data Protection Officer is available.